DELIVERY

SHIPPING AND DELIVERY INFORMATION

 

FUL SHIPPING SPECIFICS

Orders to the US:

  • Standard delivery: 2-5 business days.
  • Free delivery for orders above $50; below that, the cost is $6.99.

Orders to EU countries:

  • Your order will be shipped from the Netherlands.
  • Standard delivery: 2-5 business days.
  • Shipping Cost: Calculated during checkout based on the country of destination and the total weight of the order.

Orders to the UK:

  • Your order will be shipped from the UK.
  • Standard delivery:2-5 business days 
  • Shipping Cost: Calculated during checkout based on the total weight of the order.

International Orders (Other geographies):

  • International delivery might vary depending on the destination country. 
  • Shipping Cost: Calculated during checkout based on the country of destination and the total weight of the order.
  • If your country is not specifically listed, please shoot us an email to logistics@fulfoods.com and we will provide the best shipment option for your destination.

Subscribe & Save (25% Discount)

Enroll in our Subscribe & Save program to enjoy a 25% discount on your orders. Get your favorite products delivered on a schedule that suits you.

WHO WILL DELIVER MY PACKAGE?

FUL collaborates with various delivery partners across markets, prioritizing sustainability. Our primary shipping partners are UPS and Fedex.

CAN I CANCEL OR AMEND MY ORDER?

Once confirmed, we process orders quickly and cannot make changes, including delivery address or options. However, modifications or cancellations may be possible within a short grace period after confirmation. Contact us via the chat box or at info@fulfoods.com for assistance.

Please Note:

Order Processing: The orders are processed and shipped within 24 hours of order placement, except on weekends and holidays. The processing times are subject to the availability of the items and the payment verification process.

Shipping Time: While we strive to deliver products within the estimated timeframe, delivery times are not guaranteed and may vary due to factors beyond our control. These factors include, but are not limited to, shipping carrier delays, weather conditions, customs clearance processes, and delivery location.

Carrier Delays: Ful partners with reliable third-party carriers to ensure your package arrives at your doorstep. However, we are not responsible for delays in delivery due to carrier performance or unforeseen circumstances, such as severe weather, natural disasters, strikes, or carrier-specific delays.

Tracking: Once your order is shipped, we will provide you with a tracking number so you can monitor your delivery's progress. Please check the carrier's website or contact them directly for any questions related to tracking.

By placing an order, you agree to understand and accept these terms regarding shipping and delivery. Our team is dedicated to ensuring your satisfaction, and we appreciate your understanding as we strive to provide timely and efficient delivery service.

 

ADDITIONAL INFORMATION

  1. Customer Support:
    • Our customer support team is available via the chat box, aiming to respond as soon as possible within CET working hours.
  2. International Customs and Duties:
    • Customers are responsible for any customs duties or taxes incurred for international shipments.
  3. Holiday Shipping Deadlines:
    • Public holidays and Holiday seasons might influence normal shipment times, feel free to reach out for specific deadlines or needs you should have around these dates.